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System integration

Your systems, connected and working together.

Connecting the software and services you already use so data moves between them reliably, without copying by hand.

What we do

  • We connect business systems so information entered in one appears where it is needed in the others, with checks that nothing is lost or duplicated.
  • We build the connections using the systems’ own published interfaces (APIs), file exchanges or webhooks, and document how each one works.
  • We add logging and alerts, so you know when a connection fails and what to do about it.

Typical projects

General examples of the kind of work we take on. They are not descriptions of past clients.

  • Sending new records from a web form or portal into the system your team already works in.
  • Keeping customer or product details in step between two systems you use.
  • Moving data from an old system to a new one, with counts and checks that everything arrived.
  • Scheduled imports and exports of files between systems, with a report of what changed.
  • Single sign-on, so your staff use one account to sign in to several systems.

Tech we use

  • REST and GraphQL APIs, webhooks, and file exchanges such as CSV, JSON and XML.
  • TypeScript, Node.js and Python for the connections, with PostgreSQL where data needs to be kept in between.
  • Standard sign-in protocols such as OAuth 2.0, OpenID Connect and SAML.
  • Automated tests, retries and logs for every connection.

Your data

  • We never use your data to train AI or machine learning models without your written consent, and only for your own project.
  • Each connection moves only the data it needs, and the access keys it uses are limited to that job and handed over to you.

More on our Privacy Notice.

What we don’t do

  • We don’t connect systems in ways their terms of use don’t allow, or work around their security controls.
  • We don’t build connections that process card payments or move money between accounts.
  • We don’t give financial, investment, legal, tax or medical advice, and we don’t provide any regulated financial service.
  • We never hold, receive or move money on behalf of clients or their customers.

Every project must also follow our Acceptable Use Policy.

How we work

Every project follows the same steps: a scoping call, a written fixed-scope quote with the price, milestones you review, and a handover with the source code, documentation and access. Ownership of the source code passes to you once the agreed price is paid in full.

Support is available Monday to Friday, 09:00–17:30 (our time zone, UTC+4), except public holidays, with no out-of-hours or on-call service.

See how every project works, what you get and how we handle your data

Who does the work

Our services are delivered by qualified independent contractors, under the supervision of our board.

All work is delivered remotely, on a professional services basis.

We work with small and medium-sized businesses and individual professionals buying for their professional work. We serve customers worldwide, except where we’re incorporated.

How to start

Tell us about your project with our enquiry form and say you’re interested in system integration. Already a customer? Open a ticket instead.

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