Guides
Cloud storage guides
Short videos recorded in the real SynCore app, in the order most people need them. Each one has English captions. Still stuck? See Support.
Your files
Upload, find, share and protect your files, and get them back when something goes wrong.
Guide 1 · 0:54
Upload files and make folders
Open your cloud, make a folder and upload files into it.
Guide 2 · 1:13
Find and organise your files
Search by name, filter the list, star files and move them into folders.
Guide 3 · 1:00
Preview, edit and go back to a version
Open a file, edit a text file and switch back to an earlier version.
Guide 4 · 1:03
Share a file with a link
Make a link with an expiry date, copy it once and turn it off when you are done.
Guide 5 · 0:59
Ask a client to upload files
Collect files from someone outside your organisation into a folder made for them.
Guide 6 · 0:38
Delete and restore files
Move files to the trash and get them back.
Guide 7 · 1:03
Rewind a cloud to an earlier moment
See what would change, then put a whole cloud back to how it was, and undo it if you need to.
Guide 8 · 1:26
Keep files in a private vault
Set a passphrase and recovery key, then upload files only you can open.
Plans, team and billing
Choose a plan, bring in your team and guests, keep sign-in safe and manage invoices.
Guide 9 · 1:01
Check your space and change your plan
See how full a cloud is, compare plans and ask for a change.
Guide 10 · 1:04
Order and switch on a paid cloud
Choose a plan, send your order, pay by bank transfer and see the cloud switch on.
Guide 11 · 1:13
Invite team members
Invite someone from Settings, see how they accept, and what each role can do.
Guide 12 · 1:37
Team folders, roles and guests
Set who can see each folder, and invite a guest such as your accountant for a limited time.
Guide 13 · 1:01
Turn on two-step sign-in
Add an authenticator app and save your recovery codes.
Guide 14 · 1:17
Billing details, VAT number and invoices
Set what’s printed on invoices, where they’re sent, and download your statement.
Guide 15 · 1:07
Add your branding to share and upload pages
Add your business name, colour, logo and a welcome message.
Apps and your data
Connect the SynCore apps, take a copy of everything, and leave whenever you like.
Guide 16 · 0:55
Download everything in a cloud
Prepare a ZIP copy of a whole cloud, with optional comments, file history and share links.
Guide 17 · 1:03
Connect the SynCore apps
Download an app, approve it with a short code and see it under your devices.
Guide 18 · 0:46
Leaving SynCore
The ways to take all your files with you, and how to check nothing was left behind.
