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Subprocessors

Version 2.2.2 · in force from 22 October 2026

These are the companies that process personal data or customer files for us when we provide SynCore services. Each is bound by a contract with data protection terms.

CompanyWhat they do for usWhere
Cloudflare, Inc.File storage (R2), website protection, DNS and the sign-in bot check (Turnstile)Files stored in the European Economic Area; network worldwide
Hetzner Online GmbHServers that run the application and the databaseEuropean Economic Area
HostNali (mail hosting) and MailBaby (outgoing mail relay)Sending account, billing and support emailsHostNali: Germany (its mail server for our domain is hosted with Hetzner there). MailBaby: United States (where MailBaby says it sends mail from)

We tell customers in their account at least 30 days before we add or replace a subprocessor that handles customer files, so they can object under our Data Processing Agreement.

Earlier versions